FAQs – Your Questions, Answered with Care
This isn’t just a service. It’s a rishta journey. We know you may have questions – and we’re here to answer them honestly.
Will my information be shared with everyone?
No. Your details are never made public.
Only the PTV team sees your form, and even then, with care and confidentiality.
When a potential match is found, we ask your full permission before sharing anything.
Only the PTV team sees your form, and even then, with care and confidentiality.
When a potential match is found, we ask your full permission before sharing anything.
Can parents or family members reach out instead of the individual?
Yes. We welcome parents, siblings, or elders to start the process on behalf of someone.
We also guide families gently, so that the individual feels safe and supported — not pressured.
We also guide families gently, so that the individual feels safe and supported — not pressured.
What is “trauma-informed” rishta support?
It simply means we don’t rush people.
We understand that many carry pain — from heartbreak, pressure, grief, or confusion.
Our Coach listens without judgement, and our process moves at a pace that protects your heart.
We understand that many carry pain — from heartbreak, pressure, grief, or confusion.
Our Coach listens without judgement, and our process moves at a pace that protects your heart.
What does vetting mean? Will you judge me?
Not at all. Vetting is not about judging — it’s about making sure we’re the right fit for each other.
We gently check that you are emotionally ready and aligned with our values of clarity, care, and respect.
We gently check that you are emotionally ready and aligned with our values of clarity, care, and respect.
How many matches will I receive?
It depends on the tier you choose.
- Sehaj: No matchmaking, just clarity
- Nivaala: Up to 3 guided introductions
- Saath: Up to 6 introductions and full support
We focus on quality over quantity, and only suggest matches when there’s true alignment.
What if I’m not ready right now?
That’s okay. Many start with Sehaj just to gain clarity.
You can always pause and come back later — we even offer a small re-entry fee for those taking a break.
You can always pause and come back later — we even offer a small re-entry fee for those taking a break.
Is this just for women? Or younger people?
Not at all.
We’ve supported men, women, parents, and even elders looking on behalf of grown children.
If you value tradition and want a gentle process — we’re here for you.
We’ve supported men, women, parents, and even elders looking on behalf of grown children.
If you value tradition and want a gentle process — we’re here for you.
Can we talk to someone before we decide?
Yes. If you have questions, we’re happy to speak with you.Use our [Contact Page] or WhatsApp us privately. No pressure, no sales pitch — just honest answers.
Is this service confidential and safe?
Yes, fully, We follow GDPR guidelines, use secure forms, and never sell or share your information.
Your rishta journey deserves dignity and privacy — and we honour that.
Your rishta journey deserves dignity and privacy — and we honour that.
Still Have Questions?
We’re happy to guide you.